Terms & conditions :
Privacy Policy of Answify
1. Introduction
Answify is an iOS application designed to help community managers manage multiple social media accounts from a single interface. This privacy policy explains how we collect, use, share, and protect your information.
2. Information We Collect
We collect the following types of information:
- Authentication Information : We use Facebook and Instagram authentication systems.
- Social Media Content : Messages and comments from managed accounts on Facebook and Instagram.
- App Usage Data : Including modifications made to AI-generated responses.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Generate automated responses to messages and comments via a third-party service (OpenAI).
- Improve AI performance using user modifications to generated responses.
4. Data Storage and Retention
- Social media data is temporarily stored on our servers for AI processing.
- Data is deleted from our databases once the user decides on an action for the message.
- Access tokens are stored for their valid duration.
- We do not have a specific retention policy, but data is erased when it is no longer necessary for our service.
5. Information Sharing
We do not share your personal information with third parties, except:
- With OpenAI for response generation (without personally identifiable data).
- For legal reasons if required.
6. Data Security
We take the security of your data seriously and implement appropriate measures to protect it. Data used for AI improvement is anonymized.
7. Your Rights and Choices
You have the right to:
- Request the deletion of your accounts via the app.
- Access your personal data.
- Correct your personal data.
8. Use by Minors
Our application has no age restrictions. We encourage parents or guardians to monitor minors' use of the app.
9. Changes to This Policy
We reserve the right to modify this privacy policy. We will notify you of any significant changes.
10. Contact Us
If you have any questions regarding this privacy policy, please contact us at: **contact@answify.com**
11. Consent
By using Answify, you consent to our privacy policy.
Last updated: 16/10/2024
User Data Deletion Policy
At Answify, we take your data privacy very seriously. In compliance with applicable regulations, including the General Data Protection Regulation (GDPR), we provide our users with the ability to delete their personal data at any time.
How to Request Data Deletion?
If you wish to delete all data associated with your account in our Answify application, please follow these steps:
Send a Request via Email:
Send an email to our support team at the following address: **contact@answify.com**, with the subject "Data Deletion Request".
Please include the following information in your message:
- Your full name
- The email address associated with your account
- A description of the data you wish to delete
Processing Your Request:
Once your request is received, our team will proceed with the deletion of your data within **30 days**, in accordance with our privacy policy. You will receive a confirmation email once the deletion is completed.
What Data Will Be Deleted?
We will delete all personal information we have collected about you through our application, including:
- Account information
- Data related to your interactions with our application** (messages, comments, etc.)
Please note that some data may be retained in an anonymized form for statistical or legal purposes.