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Why ?

At Answify, we know how much running your business demands of you every day. Between appointments, project management and precious family time, it's easy to let managing messages and comments on social networks take a back seat. Yet, these interactions are essential to your brand image and customer loyalty. That's where we come in. Our mission is to simplify this management, freeing you to focus on what really matters.​

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Simplified centralization

With Answify, take advantage of artificial intelligence that improves with every interaction. It learns specifically for each of your Facebook and Instagram accounts, to provide responses perfectly aligned with your company's tone, style and identity, while reflecting exactly how you communicate with your customers, so that no one can tell the difference. No need to juggle multiple applications: all your interactions are centralized on a single intuitive interface, accessible in just a few clicks. By optimizing every response, Answify saves you precious time while ensuring a consistent and engaging presence with your customers, allowing you to concentrate on what's important.

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A few figures

  • Increased sales through personalization: Companies that have implemented a personalized approach to customer experience have seen an average increase in sales of 21% to 37% (BCG, 2019).
     

  • Improved conversion rates through automation: The use of marketing automation platforms enables companies to increase their conversion rates by 53% (Invesp, 2020).
     

  • Accelerated revenue growth: Companies adopting effective personalization strategies experience 40% faster revenue growth than those who don't (McKinsey & Company, 2021).
     

  • Increased conversion rates: 93% of companies see an increase in conversion rates thanks to personalization (Evergage, 2018).
     

  • Effectiveness of personalized calls to action: Brands see a 42% increase in conversions when using personalized calls to action (HubSpot, 2019).
     

  • Impact of personalized recommendations: Personalized product or content recommendations lead to increased sales and customer lifetime value for 37% of executives (Accenture, 2018).
     

  • Consumer expectations of responsiveness: 40% of consumers expect a response within an hour when contacting a brand on social networks, and 79% within 24 hours (The Social Habit, 2012).
     

  • Increased spending thanks to responsiveness: Consumers spend 20% to 40% more with companies that are responsive to questions and comments on social networks (Bain & Company, 2014).
     

  • Preference for live chats: Live chats are the preferred means of digital communication for 43% of customers (Kayako, 2017).

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